GWSCA's library will serve as a central repository of an extensive collection of information and tools comprised of research, whitepapers and presentations prepared by recognized experts in the field of warranty and service contract management, including works composed exclusively for GWSCA and its members.
GWSCA is currently developing training courses on many fields in warranty and service contract management such as:
These courses will be offered beginning in 2013.
GWSCA will facilitate both the continued growth and strengthening of the warranty community by matching companies and individuals with solutions and resources including internship and mentoring opportunities.
The Warranty Capabilities Maturity Model developed by IDC will serve as the cornerstone instrument used by the GWSCA to measure a manufacturer’s maturity and sophistication as it relates to their product life-cycle strategies, processes and results.
GWSCA will provide a unified voice for warranty professionals across all industries.